Ellen B. Van Oosten, PhD is Assistant Professor of Organizational Behavior and Faculty Director of Executive Education at Case Western Reserve University. Dr. Van Oosten is also Director of the Coaching Research Lab and a Master Coach at CWRU. Her research interests include coaching, leadership development, emotional intelligence, and positive relationships at work. Dr. Van Oosten has published scholarly and practitioner articles which cover topics such as coaching for change, leadership vision and leadership development in organizations. She teaches at the Schools of Management, Engineering and Law at Case and regularly delivers workshops for managers and executives. She also directs and teaches in the Weatherhead Coach Certificate Program.
Ellen joined the Weatherhead School of Management in 1995 and held numerous staff positions in Executive Education including Assistant Dean for Executive Education, Managing Director of Custom Programs and Senior Director of Business Development before completing her PhD and joining the faculty in 2013. She has a MBA from the Weatherhead School and a BS in Electrical Engineering from the University of Dayton.
Expanding How We Define Coach Effectiveness
This integrated literature review brings together three streams of research that have not been directly connected in prior coaching research. Specifically, we explore the conceptual relationship of (1) intentional change theory (Boyatzis, 2008), (2) high quality relationships, and (3) emotional and social competence as they relate to coach effectiveness. We propose these components represent key criteria for the development and evaluation of coaches and collectively open a new frontier for coaching research.