Richard Boyatzis


Richard E. Boyatzis, PhD is Distinguished University Professor and Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science at Case Western Reserve University, and HR Horvitz Professor of Family Business, as well as Adjunct Professor in People/Organizations at ESADE. He earned his BS in Aeronautics and Astronautics from MIT, and a MS and Ph.D. in Social Psychology from Harvard University.

Using his Intentional Change Theory (ICT), he studies sustained, desired change at all levels of human endeavor from individuals, teams, organizations, communities and countries. Before becoming a professor, he was CEO of the research consulting company McBer and Company (now part of the Hay Group/Korn Ferry) for 11 years and COO of the market research company Yankelovich, Skelly & White for three years. He was ranked #9 Most Influential International Thinker by HR Magazine in 2012 and 2014.

He is the author of more than 200 articles and 8 books, on leadership, competencies, emotional intelligence, competency development, coaching, neurosciences, and management education. His articles on coaching, since 2000, have included longitudinal studies and now fMRI studies of coaching effectiveness.

His 7 books include: The Competent Manager; the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee; and Resonant Leadership, with Annie McKee. His Coursera MOOCs, including Inspiring Leadership Through Emotional Intelligence have over 600,000 enrolled from 215 countries.


Coaching for Sustained, Desired Change: Why Relationships, Compassion and Hope Matter
Growth and development are major drivers in our quest to help others make a difference and contribute to a better organization and society. Coaches, as a class of people who help others, establish a deep emotional connection with others called resonance. A coach’s level of emotional intelligence allow them to create and nurture resonant relationships through mindfulness, hope, compassion, and even playfulness. Based on decades of research into emotional intelligence competencies and longitudinal studies in their development, this session will lead the audience through examples of how coaching with compassion is key to leadership development and more resonant relationships. He will share recent fMRI studies on coaching to the Positive Emotional Attractor (PEA) versus the Negative Emotional Attractor (NEA) and explain why it’s central to neuro-endocrine renewal in the human body, which is the only antidote to the ravages of chronic stress characteristic of modern life.

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